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Dispatch Toronto Based

University of Toronto Bookstore, College Street, Toronto, ON, Canada, --Toronto, Canada

Job Summary: Junior Dispatcher - Brampton

  • Schedule and dispatch drivers to pick up and deliver loads to and from customers.
  • Coordinate and modify daily routes to accommodate the needs of customers.
  • Monitor any sudden route changes or road construction issues and establish new routes for timely deliveries.
  • Assist driver with routing directions and communicate proper execution.
  • Maintain high compliance to dispatch standards and operating procedures.
  • Communicate specific freight requirements and procedures to drivers.
  • Update customer web portals with up-to-date load information.
  • Enforce safety procedures such as monitoring driver reports to ensure equipment safety.
  • Analyze transportation planning opportunities to reduce transportation costs.
  • Ensure proper placement of trailer pool to support customer’s daily requirements while maintaining cost.

Qualifications & Skills:

  • 2 years of experience in the trucking industry and/or dispatch experience is preferred.
  • Excellent verbal and written communication.
  • Demonstrated ability to manage high-stress situations calmly and effectively.
  • Demonstrated ability to actively manage multiple, concurrent projects.
  • Knowledge of Department of Transportation (DOT) rules and regulations preferred.
  • Positive attitude with good people skills.
  • Proficient in MS Office (Excel and Word) with an ability to quickly learn new software.
  • Experience working on Fleet Manager is an asset.

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